by Sonia | Mar 7, 2019 | anti-bulling, business coaching, compassion, connection, Diversity and Inclusion, Leadership, Emerging Leaders, Human Resources, Leadership Attitude, Leadership Skills, Learning and Development, Mindset, Neuroscience, Neuroscience of Leadership, Organisational Development, Team Building & Effectiveness, women in leadership
I have put together these laws (when I say ‘laws’, I mean more like guidelines) for any leader who is looking for some direction – however, these are also great for making the most of life in general. I will expand on each one to explain why I believe they’re so important, and what they mean to me.
Without further ado, here are my 7 Laws of Leadership:
- Be brave. Be kind.
You’ll hear me speak (and write!) about this a lot, and with good reason; the best leaders are those who blaze trails and are willing to do the things nobody else will. You’ll surprise yourself with what you can accomplish when you take that leap! Always practice kindness and bravery.
- Follow your instincts, but don’t discount others’ opinions
If you can’t trust your gut feelings, why should anyone else trust in you and your actions? This doesn’t mean that you should ignore what everyone else thinks; it’s important to seriously consider all options and outcomes before making a decision, but great leaders become known for their instincts when they steer people and companies in the right direction and out of trouble. Trusting yourself can be hard, but it’s what you need to do to become a better leader.
- Be respectful, always
A leader who doesn’t treat others with respect will never be respected – and won’t be getting the best from their team. Relationships are built on respect, and you’ll need to forge relationships often in the workplace to be truly successful.
- Be empowering
When you give those around you the encouragement and tools to succeed, you’re instilling a sense of pride in their work and improving their self-esteem, while pushing them to get the best results possible. Making people feel good will make you feel good too, and will bring a great atmosphere to the workplace. You’ll also improve the culture of the business, which will have positive ripple effects throughout the whole company.
Contact the team at LeadershipHQ for a FREE Leadership or Business Culture Coaching Session
- Be the model of what you expect from others
“Do as I say, not as I do” leaders are not respected, and will quickly sink a positive atmosphere in the workplace. If you want your team to be hard-working, honest, passionate – you need to model this for them and live it yourself. Enthusiasm is contagious; spread it to your team and see the great results.
- Be willing to do what is right, even when others don’t agree
Having integrity and doing what you believe is the right thing to do is an important characteristic of any great leader. No real change was ever made without someone taking that risk, standing up and saying “No more. This is what is right!” While others may not like it, you will more often than not gain their respect for sticking to your guns and doing the right thing, no matter how hard it is.
- Never stop learning
You’ll never know everything – that’s just a fact of life. But things are always changing; new research comes out, or new technology, and to continue staying on top of the competition, you need to be constantly learning and seeking out new information. Improving your skills and knowledge is never a bad thing
I go by these guidelines every day, and I hope they help inspire you to take the next step and ramp up your leadership. These laws also apply to life in general – who doesn’t want to be the best they can be, whether they’re a leader or not?
I’d love to hear what you think of my 7 Laws of Leadership! Let me know what you think of them, and if you think I should include any other laws.
by Sonia | Feb 14, 2019 | compassion, connection, Decision Making, Diversity and Inclusion, Leadership, Emerging Leaders, Human Resources, Leadership Attitude, Leadership Skills, Learning and Development, Organisational Development, Uncategorized
A survey held by the Association for Talent Development that looked to discover what executives thought were their biggest HR concerns in terms of the skills their future talent will need to help them survive in the business world. 83% (or 8 out of 10) are facing a skills gap at present, and 78% foresee it occurring in the future. So, what are the skills that are in high demand now, and in the coming years as well?
Leadership
50% of the survey respondents expressed that they knew their organisations didn’t have adequate leadership strength to call off the bench, while 47% mentioned they were expecting, in the future, a gap in executive and leadership skills.
The fact is that companies still aren’t giving their employees adequate preparation for advancement into executive and other senior positions of leadership. It’s time to start investing in training and empowering staff so that they flourish in senior leadership roles, and that the company is in safe hands as each leader is succeeded.
Critical thinking
Critical thinking is the process of analysing an issue without emotion, looking at all the different perspectives and angles to get to a conclusion that is logical and sound. Critical thinking doesn’t happen automatically – after all, humans are emotional by nature – which is why it’s an extremely desirable and valuable skill that employers are looking for in their staff, whether current or prospective hires.
When team members have well-honed critical thinking skills, there’ll be a noticeable improvement in productivity, teamwork and employee relationships. It’s difficult to consciously disregard your irrational feelings, biases and self-interest, but you’ll be making yourself irresistible to employers.
Communication
Effective verbal and nonverbal communication is critical in any employee and organisation’s success. Positive communication helps with forging beneficial relationships with peers, leaders, clients and customers; encourages and improves teamwork, and ensures clarity with any ideas, suggestions and feedback.
Not a day goes by where we don’t communicate in some form or another, so building and improving on communication skills is essential in the business world.
It’s important to identify and close skill gaps as they are found, but things won’t really improve unless all key personnel, especially those in HR and senior management, are committed to the process. Don’t become part of the statistics; solving this HR problem is easier than you may think.
If your company needs help identifying and filling skill gaps in your organization, contact us at LeadershipHQ today for a consultation and see how we can help.
About LeadershipHQ
LeadershipHQ have helped 1000’s of small to medium sized organisations (sometimes corporates), teams and leaders. LeadershipHQ partner with businesses and leaders in building & delivering high impact
Leadership, People, Cultural and Business Strategies and Programs that ultimately improve the bottom line. We work with leaders and organisations across the globe transforming their leadership, culture and organisations with our cutting edge and results-driven strategies, assessments and diagnostics, leadership events, coaching and programs.
We know Great Leadership means Great Results. We have a team of brilliant people across the Globe who work with organisations and clients to deliver great results and leadership. We are the innovators and thought leaders in Leadership and Strategy through our consulting, events, internal and external programs and online resources.
Our specialities include Cultural Transformation | Business Strategy | Leadership Development | Facilitation | HR Consulting | Executive Coaching | Keynote Speaking | Online Programs | Licensing Programs | Online Resources | Emerging Leaders | Women in Leadership | Leadership Coaching Program | Masterclasses – Half and Full Day Leadership Workshops | Events | Mentoring Programs
LeadershipHQ is the headquarters of Great Leadership. We have our online resource centre and programs, leadership magazine and we have been named in the TOP 50 & 100 Leadership Blogs across the Globe for CEO’s, Entrepreneurs and Executives.
Our clients include Thiess, Super Retail Group, Coles, Kane Constructions, McConaghy Properties, ARTC, Aurizon, Qantas, Virgin, Origin, Downer, Genie, CQU, Griffith University, Lend Lease, Vic Racing and SEQ Water.
Phone 1300 719 665 www.leadershiphq.com.au www.soniamcdonald.com.au
by Sonia | Feb 2, 2019 | anti-bulling, business coaching, Collaboration, connection, Emerging Leaders, Human Resources, Leadership Attitude, Leadership Skills, Learning and Development, Organisational Development, Team Building & Effectiveness, Team Mental Health, Teams, Uncategorized
Many of us have seen poor leadership in action – those bosses that drive away your colleagues and new hires in droves, possibly even forcing you to quit as well. You’re left wondering why the management hasn’t changed, even in the face of such poor employee retention. When leadership in a company is poor, millions of dollars are lost each year due to the way it affects customer satisfaction, staff retention and productivity. When only 30% of your employees are actively trying to do a good job, there’s a problem. We’ve gathered some statistics to show you just how much poor leadership really costs.
- Between 9-32% of staff, turnover could be avoided with better leadership
- Poor leadership can cost the typical company up to 7% of their total annual revenue
- Improved leadership can eliminate the 5-10% drag in productivity that many organisations are operating with
- 25% of staff quit because they don’t feel empowered by their leader
- In a company of 250 that has 25% of its staff leave each year, with an average turnover cost of $5500 per staff member, this equals an annual turnover cost of $343,750!
- These figures are the dollars lost in staff turnover due to poor leadership: Entry level – 30-50% of salary. Mid-level – 150% of salary. High level – 400% of salary
When poor leadership is ignored, every aspect of a company suffers. You’re not getting the best from your employees, many of whom are actively trying to ‘get back’ at their leaders through reduced performance. Customers sense (or can plainly see) staff unhappiness, leading to poor customer retention; it’s not just employee retention that suffers.
The culture of an organisation and business is so important, and ineffective leadership causes damage that cannot be repaired until the root problem is addressed. So how do we start improving the leadership within an organisation, and decreasing its high costs?
Contact the team at LeadershipHQ for a FREE Leadership Analysis at info@leadershiphq.com.au
Start investing in your leaders, and in turn, your employees, by providing opportunities for improvement in their leadership skills. Whether you decide to do this internally with your HR department or outsource to an external company, you’ll soon see the benefits – and so will your bottom line.
Culture changes don’t happen overnight, but it’s worth reassessing your goals, vision and mission to make sure they align with the new culture you’re wanting to introduce and grow – one where employees are led by the best, where they feel valued and appreciated, and want to put in their best efforts for the company. Investing in your leaders means your staff will start becoming more invested in their work, and in the company as a whole.
Companies can’t afford to pay the high prices of bad leadership, so it’s time to be proactive and start facing the problem head-on – can you and your staff continue to pay the price, both monetary and emotionally? Don’t drive away your best employees (and customers) with bad leadership.
About LeadershipHQ
LeadershipHQ have helped 1000’s of small to medium sized organisations (sometimes corporates), teams and leaders. LeadershipHQ partner with businesses and leaders in building & delivering high impact
Leadership, People, Cultural and Business Strategies and Programs that ultimately improve the bottom line. We work with leaders and organisations across the globe transforming their leadership, culture and organisations with our cutting edge and results-driven strategies, assessments and diagnostics, leadership events, coaching and programs.
We know Great Leadership means Great Results. We have a team of brilliant people across the Globe who work with organisations and clients to deliver great results and leadership. We are the innovators and thought leaders in Leadership and Strategy through our consulting, events, internal and external programs and online resources.
Our specialities include Cultural Transformation | Business Strategy | Leadership Development | Facilitation | HR Consulting | Executive Coaching | Keynote Speaking | Online Programs | Licensing Programs | Online Resources | Emerging Leaders | Women in Leadership | Leadership Coaching Program | Masterclasses – Half and Full Day Leadership Workshops | Events | Mentoring Programs
LeadershipHQ is the headquarters of Great Leadership. We have our online resource centre and programs, leadership magazine and we have been named in the TOP 50 & 100 Leadership Blogs across the Globe for CEO’s, Entrepreneurs and Executives.
Our clients include Thiess, Super Retail Group, Coles, Kane Constructions, McConaghy Properties, ARTC, Aurizon, Qantas, Virgin, Origin, Downer, Genie, CQU, Griffith University, Lend Lease, Vic Racing and SEQ Water.
Phone 1300 719 665 www.leadershiphq.com.au www.soniamcdonald.com.au
by Sonia | Jan 18, 2019 | business coaching, Collaboration, connection, Decision Making, Diversity and Inclusion, Leadership, Emerging Leaders, gender, Human Resources, Leadership Attitude, Leadership Skills, Learning and Development, Organisational Development, Team Building & Effectiveness, women in leadership
Eric Swenson, leadership and workforce strategist and author of The Five A’s of Great Employees and Managing People in the 21st Century hosted a webinar for Ascentis.com that provided insights into what he believes will be Human Resources’s top trends in 2019, and how to face the changing world of Human Resources.
Technology continuing to increase
As businesses try to keep up with the almost constant increases in workplace technology and utilise them to improve their training, recruiting, engagement and other facets of HR-related activities, the HR professional must realise (if they haven’t already) that technology will be their new best friend when it comes to workplace relations. Innovation and productivity will be driven by technology, aided by those in HR who embrace the advantages that said technology gives them.
Adapting to the changing workforce
It’s already occurring in many companies around the world, and as more Millennials enter the workforce, they bring with them the desire for working remotely, including overseas, to maintain a better balance between life and work. Businesses need to be prepared to offer opportunities to work remotely and adapt their HR functions to suit this new workforce. Training, team-building, recruiting and more will require innovation to keep productivity at acceptable levels.
Reconnecting with your employees
With more and more people working remotely, it can be hard for them to fully engage and feel part of the company’s culture without being physically surrounded by it. HR needs to get creative this year, to help ensure that the culture of your company is integrated into everything your employees go through, whether it’s in the recruiting process or retention.
Leaders encouraging innovation
The ‘do as I say, not as I do’ manager’s days are numbered in 2019, as leaders who are vulnerable, authentic, brave and open continue to get the best from their employees. Improve productivity and employee satisfaction by providing chances for them to use their skills and strengths, to work autonomously and have a bigger say in company goings-on
Continuing to stand for equality
In this era of #metoo, it’s more important than ever for HR representatives to be aware of workplace harassment; how to address it in the workplace and helping women in new leadership roles feel comfortable.
Be willing to take on those less skilled
When struggling to fill positions, you’ll need to look at those applicants who aren’t as educated or skilled and be ready to up-skill and train them for the roles that need filling. Many applicants aren’t as formally qualified as previous generations (for a number of reasons) so this means taking a chance if you want more employees.
Providing a purpose
Millennials, especially, are more productive and likely to remain with the company if they’re able to find meaning and purpose in what they do. To keep up with this and retain your best employees, as an HR professional you’ll need to be evaluating your corporate responsibility and the social purpose your business serves regularly, to make sure they align with the organisation’s goals and values.
Leadership is changing (our research)
Organisations and HR must radically rethink all of their stakeholder interactions, especially those involving their human capital. This includes how to acquire, deploy, develop and retain their people. Bold leadership characteristics will be required to ensure your business adapts and thrives. From our research, we’ve distilled the following competencies that we think will be critical for the 2019 Leader:
- Collaborative Orientation
- Developer of People
- Emotional Intelligence
- People Management
- Courageous Leadership
- Learning Agility
- Global Mindset
- Cultural Agility
- Future Focus
- Leading Change
- Innovative/Creative Champion
- 360 Communicator
What are your organisation and L& D teams doing to prepare your current and future leaders and how many of these competencies are being developed? This is where LeadershipHQ can help!
We need to be adaptable as the workplace continuously changes, to ensure they can keep the organisation on the right track so that the company isn’t left behind. Reflection and evaluation need to be practised regularly to stay on top of the game and determine the effectiveness of your strategies.
For more information please read these great white-papers from HR World and PwC too.
Let me know your thoughts or any other trends you are seeing.
Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. LeadershipHQ are leading the way in leadership and work with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison. LeadershipHQ partner with businesses in building great leadership and people development through their cutting edge and high impact leadership programs, coaching, workshops, resources and events.
Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness. Sonia has written several books on leadership: Leadership Attitude, Just Rock It! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies and events across the world with her vision to create authentic, kind and courageous leaders and organisations.
by Sonia | Dec 26, 2018 | compassion, connection, Decision Making, Diversity and Inclusion, Leadership, Leadership Attitude, Mindset
My wish for 2019 for the leaders (remember leadership is an Attitude, Mindset, and Action) of the world – let’s be Human. I think this is what the world is craving for – Connection and Compassion as human beings.
At this time of year, I watch all those cheesy and wonderful Christmas Movies. One of my favourites is Love Actually. I love the scene at the airport where all the people are arriving at Heathrow and they are so excited and happy. They are hugging and embracing their loved ones. It occurred to me that this is a place where you can say that is love all around – and connection is all around. Don’t you agree? We might say we are all different however we are all the same – we need connection. Did you know we are social beings and this is important in leadership?
The business of business is relationships; the business of life is human connection. Robin S. Sharma
I always find the week before Xmas is interesting. There always seems to be this mad panic to get everything done before the holidays. Everyone was racing around, walking faster along the streets, checking their phones was more evident and in a rush to have meetings and conversations. In turn, so many of my clients were canceling meetings and coaching as they got just too busy. I was really conscious of not being caught up in the busyness and crazy rush of closing the year off for the upcoming Christmas break. So I don’t buy into it – ever.
Why? It stops me from being in the moment and connecting with those around me and being compassionate to them and myself. It is this time of year we need to take care of ourselves and others.
And are we really that busy? Are we? What happened to being in the moment and being human?
Thing is regardless of what time of year or where we are at (we don’t need an airport to feel connection) – we need to start being human.
So imagine the simplicity of just saying hello and asking a stranger at a coffee shop how they are, calling someone to say hello instead of an SMS or being truly present when we are with our loved ones or with the people around us. Saying thank you for making my coffee, being there for me and asking if someone needs help.
No act of kindness, no matter how small, is ever wasted. Aesop
Imagine the power of letting go of judging ourselves or others, being kind to ourselves when we fail or letting go of any expectations of the world and being grateful for what we have and where you are at. Imagine talking to ourselves like we would to someone we love. Imagine if we embraced this connection, compassion, and kindness as leaders in 2019. Where busyness or being on 24/7 is just a fad.
This is something I am truly committed to and passionate about. Compassion, kindness, and connection. You can read more about this in my latest book JUST ROCK IT!
In turn, I highly recommend you watch Brene Brown’s TED Talk called Power of Vulnerability too. Brene studies human connection — our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity.
If you want others to be happy, practice compassion. If you want to be happy, practice compassion. Dalai Lama
Imagine a world where we truly appreciate and love the element of being human and we can create moments where we can make a difference to humanity by connecting and being compassionate. Where time and love are our most precious resources, not money, power, titles or things. Imagine leaders of the world being human. This is leadership.
It starts with us.
Below are My Top My Top Twenty 2019 Affirmations for being Compassionate to YOU.
1. I am worthy.
2. I can do anything I set my mind to.
3. I am stronger than I think.
4. I am the master of my own life.
5. I cannot control others’ actions, only my reaction to them.
6. I am me. I am unique. There is nobody else like me.
7. Nothing has beaten me yet; I can overcome any obstacle.
8. Who I was in the past does not reflect on who I am today.
9. I take each day as a new chance to do and be better.
10. I will always make the best of a situation.
11. I will look for the positives in everything, even if I can’t immediately see any.
12. I am grateful.
13. I am proud of myself and all I have achieved.
14. I have many talents and skills.
15. I can and will harness my power to make the life I want.
16. I know my worth, even if others don’t see it.
17. I deserve happiness.
18. There’s no limit to what I can achieve.
19. It will all turn out alright in the end.
20. I can do IT.
Author – Sonia McDonald, Keynote Speaker, Executive Coach and CEO of LeadershipHQ
Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ, and through this, she empowers people to discover their own innate talent and strengths.
Named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world, Sonia is shaking up the traditional view of leadership, and along the way she has uncovered some outstanding leadership talent which had previously gone unnoticed.
Sonia is internationally recognised as an expert in leadership and strategy, organisational development, workplace diversity and the neuroscience of leadership.
Sonia has also coached people around the world, encouraging them to succeed by reaching their full potential. She has helped hundreds of people build their brands, grow their leadership and business strategies, increase their confidence, build awareness, increase their business revenue, connect to the right people, build exceptional skills and achieve brilliant businesses and careers.
Sonia has written several books on leadership: Leadership Attitude, Just Rock IT! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia.
www.soniamcdonald.com.au
www.leadershiphq.com.au
by LHQ | Apr 10, 2018 | compassion, connection, Emerging Leaders, Leadership Attitude, Leadership Skills, Learning and Development, Mindset, Team Building & Effectiveness
To truly build a sustainable team, leaders must strive to not only be effective, but authentic as well. Jumping onto the latest management philosophy without truly buying in to it is a sure way to lose credibility, so careful and conscientious mindfulness is the key to any worthwhile team management plan. Team members can smell insincerity a mile away, so a leader’s first steps are to understand their own motivations and beliefs.
- Truthfulness: Perhaps one of the strongest indicators of an authentic leader is the ability to honestly present information without injecting any ‘dazzle’ to motivate employees. Speak the plain truth to garner results.
- Confidence: You own confidence is a sure fire way to share your authenticity with the team. Being assured a project is going as planned with the expected results on the horizon is something that can only come from a competent leader who is sure of their choices.
- Mentoring: A great leader looks to build a team from within, and nurturing talent from the members of the team is a positive way to reinforce authenticity. Helping employees to reach their potential is the surest way to experience continued success.
- Accountability: Taking credit when things go right is the hallmark of all leaders, but for those who step forward when things don’t go as planned… that’s the sign of a great leader. But don’t simply take the blame and shrug your shoulders – have a plan to avoid similar issues the next time around.
- Support: Look for ways to give assistance when it’s in your power to do so. It may be offering creative insight into a project, or even providing moral support when a team seems down. Your investment into the wellbeing of your work group is a sure way to validate your authenticity as a leader.
- Comprehension: Being a leader means delegating responsibility, but it also means knowing the detailed ins and outs of the project at hand. When a team member approaches you with a consultation, be sure you know what they are referencing so as to give the best possible guidance.
- Action: When the going gets tough, the tough get going. Your strength as a leader resides in your ability to make decisions based on your ongoing analysis and information. Decisive action takes skill, and being competent in this arena will go a long way to demonstrate your authenticity.
- Reaction: On the other side of the coin, reacting in just as quick a manner with the right tools places you in the pantheon of great leaders. This relies on carefully balancing the facts at hand and making solid judgment calls in order to react effectively and decisively.
- Communication: Rendering information as soon as it is practical to share with the team is a steadfast hallmark of an authentic leader. Providing team members with the appropriate resources when they need them and not when it’s convenient to you goes a long way.
- Accessibility: Last but not least, an authentic leader is available to their team when needed, not when it’s convenient for the leader. An open door policy, no matter the source of the conversation, is a strong way to instil your participation and reliability where employees are concerned. Be open, and be sincere. If you can’t help with the issue at hand, be honest and ready to help find someone who can assist.
