A new report released by TINY pulse, The 2019 Employee Engagement Report: The End of Employee Loyalty, shares the results of a poll of 25,000 employees from 20 different industries – there’s been a 20% increase in the number of workers who said they would leave their current job for a small pay increase, and that poor company culture is to blame. From only 23% in 2015 to 43% in 2019, this is a shocking number of people who are unhappy at work, with a marked decline in their loyalty as a result.
The report said that the three biggest factors that influenced the happiness of employees were:
● Doing work that is engaging.
● The relationships between employees and managers.
● Their first impressions of a company.
Taking a look at the first point, it’s when employees are not being challenged regularly that they become bored, and this has a large effect on how happy they feel at work. Giving employees challenging and engaging work also gives them a sense of purpose, as well as the opportunity to feel pride and boost their self-esteem when they conquer these tasks. When you show your employees trust in their abilities by giving them harder work, you’re making them feel valued and, in turn, much happier with their position.
Managers who provide challenging work and foster the positive feelings that come from such work are also more likely to build positive employee-manager relationships, another big factor in whether an employee is happy or not.
As leaders, managers must be open, honest, vulnerable (to a point), approachable and know how to effectively communicate with their staff is they wish to keep them happy and loyal. When a team member feels comfortable talking to their manager about things that are bothering them instead of staying silent, they’re going to feel more comfortable and therefore, happier.
The last point is also very important; company culture has a major influence on the first impression an employee has of their new company, which affects how happy they are in the long-term as well. New employees must have a positive and effective experience during the onboarding process, which comes from strong company culture.
With the right people, culture, and values, you can accomplish great things. Tricia Griffith
A Robert Half survey conducted last year showed that, if a company’s culture was negative and didn’t fit with their own, a third of the employee respondents said they would turn down their ideal job. Company culture changes won’t occur overnight, but by analysing where your culture is currently, and where you want it to be, you will already be making a vast improvement to the culture of your company. Employees who see management working to make the necessary changes to improve the workplace atmosphere and provide them with opportunities to challenge themselves will be happier with their positions and stay with the company for years to come.
LeadershipHQ is the Leaders in Cultural Transformation. We partner with Businesses and Organisations big or small to create and build high impact and meaningful Cultural Strategies. Reach out to us today at https://leadershiphq.com.au/
The greatest learnings for me in business has been the importance of leadership and resilience. Don’t you agree? The world of small business presents many challenges to the owners of these businesses, that they wouldn’t necessarily encounter as part of a larger company – such as isolation, high amounts of stress, and trying to keep up with the ‘big boys’ while on a much smaller budget. Owning a business isn’t for the faint of heart, but the good news is that there are steps business owners can take to improve their resilience so that they can better handle the many ups and downs that are part and parcel of running a small to medium-sized business. Here are 10 ways to build your resilience as a business owner.
Find a space to reflect, away from work
Whether it’s at your kitchen table in the morning with a cup of coffee, or while you’re at the gym, it’s easier to reflect on challenges and issues you’re facing and find solutions when you’re in a different environment.
Set achievable goals
Goals have to be realistic; you’re never going to achieve all your goals in one day, so make sure you’re setting tasks that are actually achievable within the timeframes you’ve given.
This is fantastic for anyone, but small business owners really benefit from daily mindfulness exercises as they help you change your reactions to things and make more appropriate choices. Something as simple as a daily breathing exercise can make a big difference.
Find your tribe
When you have a great support group to fall back on, it becomes a lot easier to deal with difficult situations. There are many great groups on Facebook, for example, for small business owners, where you can get support from other owners. Finding your ‘tribe’ means you have a group of people who you trust, admire, respect and can be open with – you know you’ll get the feedback you need, as well as incredible support too. Being able to bounce ideas off people is also another huge benefit of becoming part of a community of small business owners like you.
When something goes wrong, as a small business owner you have to get on with it and fix the situation – you can’t just sit in the corner and wait for somebody else to solve the problem. The more you do this, the stronger you’ll feel.
Whether you prefer after every project, or at the end of the day or week, reflecting on what you’ve accomplished and what lessons you’ve learned gives you perspective and helps you find what you can take away to apply to a future project. Feeling prepared is key to being more resilient.
Acknowledge when you’ve done a good job
It’s easier to reduce stress and silence the doubting voice in your head that says “you can’t do this” when you’ve taken the time to appreciate your successes and find the good in each day.
“Keep on going, and the chances are that you will stumble on something, perhaps when you are least expecting it. I never heard of anyone ever stumbling on something sitting down.” — Charles F Kettering
Look after your health
When you make the time to nourish your body with good food and move it with exercise, you’re giving yourself the best chance at remaining positive, even in the face of tough situations. It’s hard to feel like you can tackle a problem when you’ve slept poorly, haven’t exercised and have been eating too much junk – so improve your resilience simply by looking after your health.
Be realistic, not negative
Negativity breeds failure, which is the last thing a small business owner wants. Being realistic about things doesn’t mean being negative – acknowledge what’s happening, no matter how bad it may be, then start making a realistic plan on how to overcome the issue. If you’re negative about a situation, you’ll miss solutions and not try hard enough – or at all – because you’ve already decided it’s hopeless. It’s important to practice looking at things realistically to help you realise that while you may have limitations, there’s almost always a way to overcome things.
Do what needs to be done
If you never try, you’ll never fail – sounds nice in theory, but in practice, your business will never be successful, and you will fold under pressure that an owner with resilience would be able to handle. Do what’s necessary, even if it’s uncomfortable; back yourself and take risks, and be ready to get back up and try again when things go wrong. Mistakes and failures are learning opportunities – don’t be scared of them, learn to embrace them! You’ll feel more courageous as you conquer more fears and negative situations.
Small business owners don’t have the same resources as their larger counterparts, and at times it can be overwhelming navigating the world of small business, but if you work hard on building up your resilience as a small business owner, you’ll find yourself rising to the top of the heap. It’s all about taking responsibility and being accountable, looking after your body and mind, being realistic, reflecting, acknowledging your efforts, setting achievable goals and being prepared to do what it takes. Practice these and you’ll quickly find your resilience growing – you’ll be ready to handle whatever comes your way.
Contact the team at LeadershipHQ to find out about our Leadership Coaching and Programs for SME’s and Family Businesses at email@example.com
A survey held by the Association for Talent Development that looked to discover what executives thought were their biggest HR concerns in terms of the skills their future talent will need to help them survive in the business world. 83% (or 8 out of 10) are facing a skills gap at present, and 78% foresee it occurring in the future. So, what are the skills that are in high demand now, and in the coming years as well?
50% of the survey respondents expressed that they knew their organisations didn’t have adequate leadership strength to call off the bench, while 47% mentioned they were expecting, in the future, a gap in executive and leadership skills.
The fact is that companies still aren’t giving their employees adequate preparation for advancement into executive and other senior positions of leadership. It’s time to start investing in training and empowering staff so that they flourish in senior leadership roles, and that the company is in safe hands as each leader is succeeded.
Critical thinking is the process of analysing an issue without emotion, looking at all the different perspectives and angles to get to a conclusion that is logical and sound. Critical thinking doesn’t happen automatically – after all, humans are emotional by nature – which is why it’s an extremely desirable and valuable skill that employers are looking for in their staff, whether current or prospective hires.
When team members have well-honed critical thinking skills, there’ll be a noticeable improvement in productivity, teamwork and employee relationships. It’s difficult to consciously disregard your irrational feelings, biases and self-interest, but you’ll be making yourself irresistible to employers.
Effective verbal and nonverbal communication is critical in any employee and organisation’s success. Positive communication helps with forging beneficial relationships with peers, leaders, clients and customers; encourages and improves teamwork, and ensures clarity with any ideas, suggestions and feedback.
Not a day goes by where we don’t communicate in some form or another, so building and improving on communication skills is essential in the business world.
It’s important to identify and close skill gaps as they are found, but things won’t really improve unless all key personnel, especially those in HR and senior management, are committed to the process. Don’t become part of the statistics; solving this HR problem is easier than you may think.
If your company needs help identifying and filling skill gaps in your organization, contact us at LeadershipHQ today for a consultation and see how we can help.
LeadershipHQ have helped 1000’s of small to medium sized organisations (sometimes corporates), teams and leaders. LeadershipHQ partner with businesses and leaders in building & delivering high impact
Leadership, People, Cultural and Business Strategies and Programs that ultimately improve the bottom line. We work with leaders and organisations across the globe transforming their leadership, culture and organisations with our cutting edge and results-driven strategies, assessments and diagnostics, leadership events, coaching and programs.
We know Great Leadership means Great Results. We have a team of brilliant people across the Globe who work with organisations and clients to deliver great results and leadership. We are the innovators and thought leaders in Leadership and Strategy through our consulting, events, internal and external programs and online resources.
Our specialities include Cultural Transformation | Business Strategy | Leadership Development | Facilitation | HR Consulting | Executive Coaching | Keynote Speaking | Online Programs | Licensing Programs | Online Resources | Emerging Leaders | Women in Leadership | Leadership Coaching Program | Masterclasses – Half and Full Day Leadership Workshops | Events | Mentoring Programs
LeadershipHQ is the headquarters of Great Leadership. We have our online resource centre and programs, leadership magazine and we have been named in the TOP 50 & 100 Leadership Blogs across the Globe for CEO’s, Entrepreneurs and Executives.
Our clients include Thiess, Super Retail Group, Coles, Kane Constructions, McConaghy Properties, ARTC, Aurizon, Qantas, Virgin, Origin, Downer, Genie, CQU, Griffith University, Lend Lease, Vic Racing and SEQ Water.
Phone 1300 719 665 www.leadershiphq.com.au www.soniamcdonald.com.au
Eric Swenson, leadership and workforce strategist and author of The Five A’s of Great Employees and Managing People in the 21st Century hosted a webinar for Ascentis.com that provided insights into what he believes will be Human Resources’s top trends in 2019, and how to face the changing world of Human Resources.
Technology continuing to increase
As businesses try to keep up with the almost constant increases in workplace technology and utilise them to improve their training, recruiting, engagement and other facets of HR-related activities, the HR professional must realise (if they haven’t already) that technology will be their new best friend when it comes to workplace relations. Innovation and productivity will be driven by technology, aided by those in HR who embrace the advantages that said technology gives them.
Adapting to the changing workforce
It’s already occurring in many companies around the world, and as more Millennials enter the workforce, they bring with them the desire for working remotely, including overseas, to maintain a better balance between life and work. Businesses need to be prepared to offer opportunities to work remotely and adapt their HR functions to suit this new workforce. Training, team-building, recruiting and more will require innovation to keep productivity at acceptable levels.
Reconnecting with your employees
With more and more people working remotely, it can be hard for them to fully engage and feel part of the company’s culture without being physically surrounded by it. HR needs to get creative this year, to help ensure that the culture of your company is integrated into everything your employees go through, whether it’s in the recruiting process or retention.
Leaders encouraging innovation
The ‘do as I say, not as I do’ manager’s days are numbered in 2019, as leaders who are vulnerable, authentic, brave and open continue to get the best from their employees. Improve productivity and employee satisfaction by providing chances for them to use their skills and strengths, to work autonomously and have a bigger say in company goings-on
Continuing to stand for equality
In this era of #metoo, it’s more important than ever for HR representatives to be aware of workplace harassment; how to address it in the workplace and helping women in new leadership roles feel comfortable.
Be willing to take on those less skilled
When struggling to fill positions, you’ll need to look at those applicants who aren’t as educated or skilled and be ready to up-skill and train them for the roles that need filling. Many applicants aren’t as formally qualified as previous generations (for a number of reasons) so this means taking a chance if you want more employees.
Providing a purpose
Millennials, especially, are more productive and likely to remain with the company if they’re able to find meaning and purpose in what they do. To keep up with this and retain your best employees, as an HR professional you’ll need to be evaluating your corporate responsibility and the social purpose your business serves regularly, to make sure they align with the organisation’s goals and values.
Leadership is changing (our research)
Organisations and HR must radically rethink all of their stakeholder interactions, especially those involving their human capital. This includes how to acquire, deploy, develop and retain their people. Bold leadership characteristics will be required to ensure your business adapts and thrives. From our research, we’ve distilled the following competencies that we think will be critical for the 2019 Leader:
- Collaborative Orientation
- Developer of People
- Emotional Intelligence
- People Management
- Courageous Leadership
- Learning Agility
- Global Mindset
- Cultural Agility
- Future Focus
- Leading Change
- Innovative/Creative Champion
- 360 Communicator
What are your organisation and L& D teams doing to prepare your current and future leaders and how many of these competencies are being developed? This is where LeadershipHQ can help!
We need to be adaptable as the workplace continuously changes, to ensure they can keep the organisation on the right track so that the company isn’t left behind. Reflection and evaluation need to be practised regularly to stay on top of the game and determine the effectiveness of your strategies.
For more information please read these great white-papers from HR World and PwC too.
Let me know your thoughts or any other trends you are seeing.
Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. LeadershipHQ are leading the way in leadership and work with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison. LeadershipHQ partner with businesses in building great leadership and people development through their cutting edge and high impact leadership programs, coaching, workshops, resources and events.
Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness. Sonia has written several books on leadership: Leadership Attitude, Just Rock It! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies and events across the world with her vision to create authentic, kind and courageous leaders and organisations.
My wish for 2019 for the leaders (remember leadership is an Attitude, Mindset, and Action) of the world – let’s be Human. I think this is what the world is craving for – Connection and Compassion as human beings.
At this time of year, I watch all those cheesy and wonderful Christmas Movies. One of my favourites is Love Actually. I love the scene at the airport where all the people are arriving at Heathrow and they are so excited and happy. They are hugging and embracing their loved ones. It occurred to me that this is a place where you can say that is love all around – and connection is all around. Don’t you agree? We might say we are all different however we are all the same – we need connection. Did you know we are social beings and this is important in leadership?
The business of business is relationships; the business of life is human connection. Robin S. Sharma
I always find the week before Xmas is interesting. There always seems to be this mad panic to get everything done before the holidays. Everyone was racing around, walking faster along the streets, checking their phones was more evident and in a rush to have meetings and conversations. In turn, so many of my clients were canceling meetings and coaching as they got just too busy. I was really conscious of not being caught up in the busyness and crazy rush of closing the year off for the upcoming Christmas break. So I don’t buy into it – ever.
Why? It stops me from being in the moment and connecting with those around me and being compassionate to them and myself. It is this time of year we need to take care of ourselves and others.
And are we really that busy? Are we? What happened to being in the moment and being human?
Thing is regardless of what time of year or where we are at (we don’t need an airport to feel connection) – we need to start being human.
So imagine the simplicity of just saying hello and asking a stranger at a coffee shop how they are, calling someone to say hello instead of an SMS or being truly present when we are with our loved ones or with the people around us. Saying thank you for making my coffee, being there for me and asking if someone needs help.
No act of kindness, no matter how small, is ever wasted. Aesop
Imagine the power of letting go of judging ourselves or others, being kind to ourselves when we fail or letting go of any expectations of the world and being grateful for what we have and where you are at. Imagine talking to ourselves like we would to someone we love. Imagine if we embraced this connection, compassion, and kindness as leaders in 2019. Where busyness or being on 24/7 is just a fad.
This is something I am truly committed to and passionate about. Compassion, kindness, and connection. You can read more about this in my latest book JUST ROCK IT!
In turn, I highly recommend you watch Brene Brown’s TED Talk called Power of Vulnerability too. Brene studies human connection — our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity.
If you want others to be happy, practice compassion. If you want to be happy, practice compassion. Dalai Lama
Imagine a world where we truly appreciate and love the element of being human and we can create moments where we can make a difference to humanity by connecting and being compassionate. Where time and love are our most precious resources, not money, power, titles or things. Imagine leaders of the world being human. This is leadership.
It starts with us.
Below are My Top My Top Twenty 2019 Affirmations for being Compassionate to YOU.
1. I am worthy.
2. I can do anything I set my mind to.
3. I am stronger than I think.
4. I am the master of my own life.
5. I cannot control others’ actions, only my reaction to them.
6. I am me. I am unique. There is nobody else like me.
7. Nothing has beaten me yet; I can overcome any obstacle.
8. Who I was in the past does not reflect on who I am today.
9. I take each day as a new chance to do and be better.
10. I will always make the best of a situation.
11. I will look for the positives in everything, even if I can’t immediately see any.
12. I am grateful.
13. I am proud of myself and all I have achieved.
14. I have many talents and skills.
15. I can and will harness my power to make the life I want.
16. I know my worth, even if others don’t see it.
17. I deserve happiness.
18. There’s no limit to what I can achieve.
19. It will all turn out alright in the end.
20. I can do IT.
Author – Sonia McDonald, Keynote Speaker, Executive Coach and CEO of LeadershipHQ
Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ, and through this, she empowers people to discover their own innate talent and strengths.
Named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world, Sonia is shaking up the traditional view of leadership, and along the way she has uncovered some outstanding leadership talent which had previously gone unnoticed.
Sonia is internationally recognised as an expert in leadership and strategy, organisational development, workplace diversity and the neuroscience of leadership.
Sonia has also coached people around the world, encouraging them to succeed by reaching their full potential. She has helped hundreds of people build their brands, grow their leadership and business strategies, increase their confidence, build awareness, increase their business revenue, connect to the right people, build exceptional skills and achieve brilliant businesses and careers.
Sonia has written several books on leadership: Leadership Attitude, Just Rock IT! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia.
You might think that sounds crazy (or that I’m crazy for saying it) but hear me out – I have a great example in mind that will really get my point across! Rocking it isn’t just about the money you make or the high position you work your way up to, and I’ll tell you why.
Let’s take a look at Mark Zuckerberg, for example. He’s considered a successful CEO by anyone’s definition and has reached goals that any leader worth their salt should be trying to achieve in their personal and professional lives. When you think of success, many people think of the 34-year-old owner of Facebook. After all, his net worth is in the billions and he’s supremely influential thanks to his company. Just about everyone is on Facebook; it’s had an amazing impact on the way we live our lives and the way we do business.
Zuckerberg seems to have it all: wealth, a business that’s taken over the world, and a high approval rating from his employees. He’s lead his team to incredible heights – but does that make him a good leader? Not necessarily!
First, the good aspects of his leadership. Zuckerberg is open to challenging the status quo, and due to being so focused on the future, has managed to create a powerful platform for business and personal connections that are backed by a team that has their ideas and opinions valued, no matter their ‘rank’ in the company. Happy employees that feel valued will stick by their leader.
Vision, vision, vision. Anyone who works for Mark Zuckerberg, and even those who use Facebook, knows that his ultimate vision is to create a world that is connected and open. He is open about this vision and backs up his words with actions. Employees are inspired by leaders that are passionate about their vision, and actually working towards it.
Zuckerberg is also known for surrounding himself with and forming, business relationships that are beneficial to the company. When a leader can admit their faults and weaknesses, and bring in others who can fill those areas, they are demonstrating humility and are putting the business’s needs ahead of their ego – a sign of a great leader.
That all sounds pretty good, so what’s the bad side of Mark Zuckerberg’s leadership? Well, for one, he doesn’t always act in an entirely ethical way, as demonstrated by his responses to scandals about Facebook’s handling of user’s data. Recently, when news broke of user data being exploited by a firm, Zuckerberg was silent for five days before issuing an apology. Being silent for so long was not an example of great leadership – leaders must have responses and contingencies in place to manage situations when things go wrong. When there’s an issue like this with Facebook, Mark issues an apology but then something similar happens again. It’s not very ethical to compromise user data in this way and has resulted in many people leaving Facebook.
His slow response after the latest scandal shows that he really needs to work on his communication skills. How good of a leader can you be if you cannot communicate effectively?
In this digital age, where we can access the latest news instantly, leaders need to be quick and decisive with their communication. Silence isn’t golden when it comes to things like this!
I’ll let you make your own mind up about whether Mark Zuckerberg is a great leader or not; there’s so much that can’t be covered in a short blog like this. Consider, though, whether a less successful (or lesser, in general) leader, would be forgiven of some of the mistakes Zuckerberg has made in his career?
There is definitely plenty to take away for your own leadership journey, both good and bad, but my reason for this blog is to remind you that even if you become successful (whatever your measure of success may be) you must never become complacent in your leadership. Always practice authentic leadership, and you will become truly successful. Finally, leadership is about Attitude, Mindset, and Behaviour – and not about title or success.
Can I share something with you – the best leaders we work with truly understand this and how this contributes to their success and significance. It could make all the difference to you too – so contact us to find out more!
Want to know more about how to be a Great Leader or build Great Leadership within your Organisation – find out more about our Group and One on One Leadership Coaching Programs here at LeadershipHQ