The HR Problems 8 out of 10 Businesses are up against

The HR Problems 8 out of 10 Businesses are up against

A survey held by the Association for Talent Development that looked to discover what executives thought were their biggest HR concerns in terms of the skills their future talent will need to help them survive in the business world. 83% (or 8 out of 10) are facing a skills gap at present, and 78% foresee it occurring in the future. So, what are the skills that are in high demand now, and in the coming years as well?

Leadership

50% of the survey respondents expressed that they knew their organisations didn’t have adequate leadership strength to call off the bench, while 47% mentioned they were expecting, in the future, a gap in executive and leadership skills.

The fact is that companies still aren’t giving their employees adequate preparation for advancement into executive and other senior positions of leadership. It’s time to start investing in training and empowering staff so that they flourish in senior leadership roles, and that the company is in safe hands as each leader is succeeded.

Critical thinking

Critical thinking is the process of analysing an issue without emotion, looking at all the different perspectives and angles to get to a conclusion that is logical and sound. Critical thinking doesn’t happen automatically – after all, humans are emotional by nature – which is why it’s an extremely desirable and valuable skill that employers are looking for in their staff, whether current or prospective hires.

When team members have well-honed critical thinking skills, there’ll be a noticeable improvement in productivity, teamwork and employee relationships. It’s difficult to consciously disregard your irrational feelings, biases and self-interest, but you’ll be making yourself irresistible to employers.

Communication

Effective verbal and nonverbal communication is critical in any employee and organisation’s success. Positive communication helps with forging beneficial relationships with peers, leaders, clients and customers; encourages and improves teamwork, and ensures clarity with any ideas, suggestions and feedback.

Not a day goes by where we don’t communicate in some form or another, so building and improving on communication skills is essential in the business world.

It’s important to identify and close skill gaps as they are found, but things won’t really improve unless all key personnel, especially those in HR and senior management, are committed to the process. Don’t become part of the statistics; solving this HR problem is easier than you may think.

If your company needs help identifying and filling skill gaps in your organisation, contact us at LeadershipHQ today for a consultation and see how we can help.

 

About LeadershipHQ

LeadershipHQ have helped 1000’s of small to medium sized organisations (sometimes corporates), teams and leaders. LeadershipHQ partner with businesses and leaders in building & delivering high impact

Leadership, People, Cultural and Business Strategies and Programs that ultimately improve the bottom line. We work with leaders and organisations across the globe transforming their leadership, culture and organisations with our cutting edge and results-driven strategies, assessments and diagnostics, leadership events, coaching and programs. 

We know Great Leadership means Great Results. We have a team of brilliant people across the Globe who work with organisations and clients to deliver great results and leadership. We are the innovators and thought leaders in Leadership and Strategy through our consulting, events, internal and external programs and online resources. 

Our specialities include Cultural Transformation | Business Strategy | Leadership Development | Facilitation | HR Consulting | Executive Coaching | Keynote Speaking | Online Programs | Licensing Programs | Online Resources | Emerging Leaders | Women in Leadership | Leadership Coaching Program | Masterclasses – Half and Full Day Leadership Workshops | Events | Mentoring Programs

LeadershipHQ is the headquarters of Great Leadership. We have our online resource centre and programs, leadership magazine and we have been named in the TOP 50 & 100 Leadership Blogs across the Globe for CEO’s, Entrepreneurs and Executives. 

Our clients include Thiess, Super Retail Group, Coles, Kane Constructions, McConaghy Properties, ARTC, Aurizon, Qantas, Virgin, Origin, Downer, Genie, CQU, Griffith University, Lend Lease, Vic Racing and SEQ Water.

Phone 1300 719 665  www.leadershiphq.com.au www.soniamcdonald.com.au

Can You Afford the High Cost of Poor Leadership?

Can You Afford the High Cost of Poor Leadership?

Many of us have seen poor leadership in action – those bosses that drive away your colleagues and new hires in droves, possibly even forcing you to quit as well. You’re left wondering why the management hasn’t changed, even in the face of such poor employee retention. When leadership in a company is poor, millions of dollars are lost each year due to the way it affects customer satisfaction, staff retention and productivity. When only 30% of your employees are actively trying to do a good job, there’s a problem. We’ve gathered some statistics to show you just how much poor leadership really costs.

  • Between 9-32% of staff, turnover could be avoided with better leadership
  • Poor leadership can cost the typical company up to 7% of their total annual revenue
  • Improved leadership can eliminate the 5-10% drag in productivity that many organisations are operating with
  • 25% of staff quit because they don’t feel empowered by their leader
  • In a company of 250 that has 25% of its staff leave each year, with an average turnover cost of $5500 per staff member, this equals an annual turnover cost of $343,750!
  • These figures are the dollars lost in staff turnover due to poor leadership: Entry level – 30-50% of salary. Mid-level – 150% of salary. High level – 400% of salary

When poor leadership is ignored, every aspect of a company suffers. You’re not getting the best from your employees, many of whom are actively trying to ‘get back’ at their leaders through reduced performance. Customers sense (or can plainly see) staff unhappiness, leading to poor customer retention; it’s not just employee retention that suffers.

The culture of an organisation and business is so important, and ineffective leadership causes damage that cannot be repaired until the root problem is addressed. So how do we start improving the leadership within an organisation, and decreasing its high costs?

Contact the team at LeadershipHQ for a FREE Leadership Analysis at [email protected]

Start investing in your leaders, and in turn, your employees, by providing opportunities for improvement in their leadership skills. Whether you decide to do this internally with your HR department or outsource to an external company, you’ll soon see the benefits – and so will your bottom line.

Culture changes don’t happen overnight, but it’s worth reassessing your goals, vision and mission to make sure they align with the new culture you’re wanting to introduce and grow – one where employees are led by the best, where they feel valued and appreciated, and want to put in their best efforts for the company. Investing in your leaders means your staff will start becoming more invested in their work, and in the company as a whole.

Companies can’t afford to pay the high prices of bad leadership, so it’s time to be proactive and start facing the problem head-on – can you and your staff continue to pay the price, both monetary and emotionally? Don’t drive away your best employees (and customers) with bad leadership.

About LeadershipHQ

LeadershipHQ have helped 1000’s of small to medium sized organisations (sometimes corporates), teams and leaders. LeadershipHQ partner with businesses and leaders in building & delivering high impact

Leadership, People, Cultural and Business Strategies and Programs that ultimately improve the bottom line. We work with leaders and organisations across the globe transforming their leadership, culture and organisations with our cutting edge and results-driven strategies, assessments and diagnostics, leadership events, coaching and programs. 

We know Great Leadership means Great Results. We have a team of brilliant people across the Globe who work with organisations and clients to deliver great results and leadership. We are the innovators and thought leaders in Leadership and Strategy through our consulting, events, internal and external programs and online resources. 

Our specialities include Cultural Transformation | Business Strategy | Leadership Development | Facilitation | HR Consulting | Executive Coaching | Keynote Speaking | Online Programs | Licensing Programs | Online Resources | Emerging Leaders | Women in Leadership | Leadership Coaching Program | Masterclasses – Half and Full Day Leadership Workshops | Events | Mentoring Programs

LeadershipHQ is the headquarters of Great Leadership. We have our online resource centre and programs, leadership magazine and we have been named in the TOP 50 & 100 Leadership Blogs across the Globe for CEO’s, Entrepreneurs and Executives. 

Our clients include Thiess, Super Retail Group, Coles, Kane Constructions, McConaghy Properties, ARTC, Aurizon, Qantas, Virgin, Origin, Downer, Genie, CQU, Griffith University, Lend Lease, Vic Racing and SEQ Water.

Phone 1300 719 665  www.leadershiphq.com.au www.soniamcdonald.com.au

Top HR Trends for 2019

Top HR Trends for 2019

Eric Swenson, leadership and workforce strategist and author of The Five A’s of Great Employees and Managing People in the 21st Century hosted a webinar for Ascentis.com that provided insights into what he believes will be Human Resources’s top trends in 2019, and how to face the changing world of Human Resources.

Technology continuing to increase

As businesses try to keep up with the almost constant increases in workplace technology and utilise them to improve their training, recruiting, engagement and other facets of HR-related activities, the HR professional must realise (if they haven’t already) that technology will be their new best friend when it comes to workplace relations. Innovation and productivity will be driven by technology, aided by those in HR who embrace the advantages that said technology gives them.

Adapting to the changing workforce

It’s already occurring in many companies around the world, and as more Millennials enter the workforce, they bring with them the desire for working remotely, including overseas, to maintain a better balance between life and work. Businesses need to be prepared to offer opportunities to work remotely and adapt their HR functions to suit this new workforce. Training, team-building, recruiting and more will require innovation to keep productivity at acceptable levels.

Reconnecting with your employees

With more and more people working remotely, it can be hard for them to fully engage and feel part of the company’s culture without being physically surrounded by it. HR needs to get creative this year, to help ensure that the culture of your company is integrated into everything your employees go through, whether it’s in the recruiting process or retention.

Leaders encouraging innovation

The ‘do as I say, not as I do’ manager’s days are numbered in 2019, as leaders who are vulnerable, authentic, brave and open continue to get the best from their employees. Improve productivity and employee satisfaction by providing chances for them to use their skills and strengths, to work autonomously and have a bigger say in company goings-on

Continuing to stand for equality

In this era of #metoo, it’s more important than ever for HR representatives to be aware of workplace harassment; how to address it in the workplace and helping women in new leadership roles feel comfortable.

Be willing to take on those less skilled

When struggling to fill positions, you’ll need to look at those applicants who aren’t as educated or skilled and be ready to up-skill and train them for the roles that need filling. Many applicants aren’t as formally qualified as previous generations (for a number of reasons) so this means taking a chance if you want more employees.

Providing a purpose

Millennials, especially, are more productive and likely to remain with the company if they’re able to find meaning and purpose in what they do. To keep up with this and retain your best employees, as an HR professional you’ll need to be evaluating your corporate responsibility and the social purpose your business serves regularly, to make sure they align with the organisation’s goals and values.

Leadership is changing (our research)

Organisations and HR must radically rethink all of their stakeholder interactions, especially those involving their human capital. This includes how to acquire, deploy, develop and retain their people. Bold leadership characteristics will be required to ensure your business adapts and thrives. From our research, we’ve distilled the following competencies that we think will be critical for the 2019 Leader: 

  • Collaborative Orientation
  • Developer of People
  • Emotional Intelligence
  • People Management
  • Courageous Leadership
  • Learning Agility
  • Global Mindset
  • Cultural Agility
  • Future Focus
  • Leading Change
  • Innovative/Creative Champion
  • 360 Communicator

What are your organisation and L& D teams doing to prepare your current and future leaders and how many of these competencies are being developed? This is where LeadershipHQ can help!

We need to be adaptable as the workplace continuously changes, to ensure they can keep the organisation on the right track so that the company isn’t left behind. Reflection and evaluation need to be practised regularly to stay on top of the game and determine the effectiveness of your strategies.

For more information please read these great white-papers from HR World and PwC too.

Let me know your thoughts or any other trends you are seeing.

Author – Sonia McDonald

Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ and has been named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world. LeadershipHQ are leading the way in leadership and work with Organisations and Businesses such as Qantas, Thiess, Super Retail Group, Brickworks, Kane Constructions, Bartons, EY, Maurice Blackburn, Grant Thorton, and Minter Ellison. LeadershipHQ partner with businesses in building great leadership and people development through their cutting edge and high impact leadership programs, coaching, workshops, resources and events.

Sonia has worked, coached and spoken in front of people around the world, encouraging them to succeed by reaching their full potential and inspiring leadership greatness. Sonia has written several books on leadership: Leadership Attitude, Just Rock It! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia. She has spoken at numerous leading conferences, companies and events across the world with her vision to create authentic, kind and courageous leaders and organisations.

My Wish for 2019 – Being Human

My Wish for 2019 – Being Human

My wish for 2019 for the leaders (remember leadership is an Attitude, Mindset, and Action) of the world – let’s be Human. I think this is what the world is craving for – Connection and Compassion as human beings.

At this time of year, I watch all those cheesy and wonderful Christmas Movies. One of my favourites is Love Actually. I love the scene at the airport where all the people are arriving at Heathrow and they are so excited and happy. They are hugging and embracing their loved ones. It occurred to me that this is a place where you can say that is love all around – and connection is all around. Don’t you agree? We might say we are all different however we are all the same – we need connection. Did you know we are social beings and this is important in leadership?

The business of business is relationships; the business of life is human connection. Robin S. Sharma

I always find the week before Xmas is interesting. There always seems to be this mad panic to get everything done before the holidays. Everyone was racing around, walking faster along the streets, checking their phones was more evident and in a rush to have meetings and conversations. In turn, so many of my clients were canceling meetings and coaching as they got just too busy. I was really conscious of not being caught up in the busyness and crazy rush of closing the year off for the upcoming Christmas break. So I don’t buy into it – ever.

Why? It stops me from being in the moment and connecting with those around me and being compassionate to them and myself. It is this time of year we need to take care of ourselves and others.

And are we really that busy? Are we? What happened to being in the moment and being human?

Thing is regardless of what time of year or where we are at (we don’t need an airport to feel connection) – we need to start being human.

So imagine the simplicity of just saying hello and asking a stranger at a coffee shop how they are, calling someone to say hello instead of an SMS or being truly present when we are with our loved ones or with the people around us. Saying thank you for making my coffee, being there for me and asking if someone needs help.

No act of kindness, no matter how small, is ever wasted. Aesop

Imagine the power of letting go of judging ourselves or others, being kind to ourselves when we fail or letting go of any expectations of the world and being grateful for what we have and where you are at. Imagine talking to ourselves like we would to someone we love. Imagine if we embraced this connection, compassion, and kindness as leaders in 2019. Where busyness or being on 24/7 is just a fad.

This is something I am truly committed to and passionate about. Compassion, kindness, and connection. You can read more about this in my latest book JUST ROCK IT!

In turn, I highly recommend you watch Brene Brown’s TED Talk called Power of Vulnerability too. Brene studies human connection — our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity.

If you want others to be happy, practice compassion. If you want to be happy, practice compassion. Dalai Lama

Imagine a world where we truly appreciate and love the element of being human and we can create moments where we can make a difference to humanity by connecting and being compassionate. Where time and love are our most precious resources, not money, power, titles or things. Imagine leaders of the world being human. This is leadership.

It starts with us.

Below are My Top My Top Twenty 2019 Affirmations for being Compassionate to YOU.

1.    I am worthy.

2.    I can do anything I set my mind to.

3.    I am stronger than I think.

4.    I am the master of my own life.

5.    I cannot control others’ actions, only my reaction to them.

6.    I am me. I am unique. There is nobody else like me.

7.    Nothing has beaten me yet; I can overcome any obstacle.

8.    Who I was in the past does not reflect on who I am today.

9.    I take each day as a new chance to do and be better.

10. I will always make the best of a situation.

11. I will look for the positives in everything, even if I can’t immediately see any.

12. I am grateful.

13. I am proud of myself and all I have achieved.

14. I have many talents and skills.

15. I can and will harness my power to make the life I want.

16. I know my worth, even if others don’t see it.

17. I deserve happiness.

18. There’s no limit to what I can achieve.

19. It will all turn out alright in the end.

20. I can do IT.

Author – Sonia McDonald, Keynote Speaker, Executive Coach and CEO of LeadershipHQ

Sonia McDonald is one of Globe’s leading leadership executive coaches and keynote speakers, as well as an advisor, thought leader, and author. She’s also CEO and founder of LeadershipHQ, and through this, she empowers people to discover their own innate talent and strengths.

Named as one of the Top 100 Australian Entrepreneurs and Top 250 Influential Women in the world, Sonia is shaking up the traditional view of leadership, and along the way she has uncovered some outstanding leadership talent which had previously gone unnoticed.

Sonia is internationally recognised as an expert in leadership and strategy, organisational development, workplace diversity and the neuroscience of leadership.

Sonia has also coached people around the world, encouraging them to succeed by reaching their full potential. She has helped hundreds of people build their brands, grow their leadership and business strategies, increase their confidence, build awareness, increase their business revenue, connect to the right people, build exceptional skills and achieve brilliant businesses and careers.

Sonia has written several books on leadership: Leadership Attitude, Just Rock IT! and Neuroscience of Leadership, and she writes regularly for publications such as The Australian, HRD Magazine, Smart Healthy Women and Women’s Business Media. She has been published in BBC Capital, The Australian, HRD Magazine, Business Insider and Richtopia.

www.soniamcdonald.com.au

www.leadershiphq.com.au

6 Tips for Reflecting Over Christmas

6 Tips for Reflecting Over Christmas

Yesterday literally three people whom I had coffee with said to me; “Sonia please make sure you take time off this Xmas.” I know I work hard however it is obvious I need to take time off I thought to myself. Yes, it is for all of us during this time. You might think it seems crazy to even be writing about this topic – after all, aren’t holidays about forgetting about work and relaxing? But the truth is that great leaders never truly stop reflecting, seeking feedback and improving and sharpening the saw on their leadership. In fact, when you’re away from your work environment you might even be able to step back enough to gain a new perspective on things and get yourself ready to improve after your time off.

Here are six tips on how to use your time wisely when reflecting on your leadership over Christmas.

1.   Don’t let it consume your whole holiday

This is the most important thing to remember! While effective leaders are always reflecting on their leadership, you do need to make sure you take time out for yourself to unwind and de-stress, and to spend time with your family as well over the holiday period.

2.   Be honest with yourself

If you aren’t completely honest about your successes and failures, strengths and weaknesses, you’ll never grow. Identifying these areas of improvement are what will help you become a better leader, as long as you follow through on them! It’s not fun to think about things we can’t do well, or what we can do better, but you need to have these tough conversations with yourself to grow as a person and a leader.

3.   Look at your leadership as a whole

It’s not just about reflecting on your results (KPIs etc.), your wins and your losses, but how you interacted with your team and those above you, what you did to improve your leadership over the past year, whether you sought feedback or not; everything that makes up your leadership self.

4.   Celebrate the wins

Make sure you take the time to acknowledge what you’ve done well, and really celebrate any wins you’ve had with your leadership – whether that’s leading your team to an incredible result, or receiving an award recognising your efforts. These are especially handy to reflect on when you’re feeling down on yourself; they boost your spirits and remind you that you CAN do this!

5.   Plan for changes and action in the new year

Once you’ve assessed your strengths and what you could improve upon, it’s time to plan out what you’re going to do in the upcoming year to make these changes happen. Examples include: planning to ask for feedback on a more regular basis, making a conscious effort to change the way you communicate, and signing up for workshops or seminars.

6.   Make a list of books, blogs, podcasts etc. that will help you improve

Great leaders never stop learning! Once you’ve reflected on your leadership, you can then start researching and asking friends, colleagues, even your mentor if you have one, for recommendations for books, podcasts, TED Talks, etc. that will help you improve. You must be hungry for knowledge, never complacent and thinking you know it all or your leadership will suffer. I love Leadership Attitude and Just Rock It! (had to do a plug!). Listen to Just Rock IT! Podcast too as it will truly motivate you over Xmas…

Strike the right balance these Christmas holidays, by making the most of your time away from work to both spend quality time with your loved ones, and reflect on your leadership during the past year. While reflection isn’t always pleasant, especially when you’re looking back on things that didn’t go well, it’s vital to being a truly great and authentic leader.

How Not to Speak to Your Boss

How Not to Speak to Your Boss

Effectively communicating with your boss is an essential skill to have in the workplace, especially when you’re in a leadership role. There are a right way and a wrong way to talk to your boss; it’s not like talking to a regular colleague and you must keep that in mind with every interaction you have with your higher-ups.

Here are some examples of what to avoid when you’re speaking with your boss:

Telling them “I can’t”

If you’re saying this, you will come off as unwilling and lacking confidence. Your management won’t appreciate this lack of flexibility or your negative attitude.

Don’t put down your colleagues

While we want to let our bosses know that we’re valuable to the company so that they consider us for opportunities in the future, but don’t minimize what your team did to make yourself look better, or even worse, take credit for what they did. This shows your boss that you’re not a team player and makes you look very unprofessional.

If you’re wanting to talk about issues with a colleague, that’s a different story, but still requires the utmost professionalism in your approach.

Saying that something isn’t in your job description

Now, this doesn’t mean that you should use a piece of machinery when you’re actually in accounting, just because your boss tells you to, but use common sense.

Bosses appreciate flexibility in their team, and getting more skills and experience in different roles will make you even more valuable to the company.

Don’t be too humble

Learning how to accept praise from management (or anyone!) is hard to do, and a lot of us try and deflect the compliments onto others, minimizing our own achievements for fear of coming off as arrogant. But you also don’t want to appear to be taking all the credit either. So what’s the middle ground?

Acknowledge what you accomplished, give credit where it’s due and doesn’t brush off the praise you receive. This way you show that you work well in a team, and are professional.

Saying ‘No’
While saying ‘no’ can be needed at times, you need to be polite and professional and remember that you’re expected to be as cooperative as possible when your boss asks you to do something. If you need to say no to something, try and phrase it in a way that explains your refusal, like mentioning another deadline you have and asking if your focus should change from that.

Being mindful of how you talk to and interact with your boss will help you greatly in your career. It’s important to have a positive relationship with all co-workers, including those higher up than you.

LeadershipHQ have launched some incredible public programs and events suited to all levels such as our Transitioning to Leadership program, brave Women Leading, HR Leadership and Leadership Masterclasses. Book here!

Check out our amazing Online Leadership Academy too and start 2019 as a Great Leader and Manager! 

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