Excellent Service is Leadership: Lessons from One of Brisbane’s Best Hotels
Excellent Service is Leadership: Lessons from One of Brisbane’s Best Hotels At LeadershipHQ, we’re all about recognising and celebrating what outstanding leadership looks like in practice. Recently, we’ve had the honour of working with one of Brisbane’s best hotels, and the reason they stand out as a true leader in the hospitality space is simple: […]
How Microlearning Transforms Your Brain: The Sassy Science
How Microlearning Transforms Your Brain: The Sassy Science Microlearning doesn’t just keep you from dozing off mid-lesson; it helps rewire your brain in the coolest way. Here’s how those quick bursts of learning pack a significant punch in your brain’s development: 1. Boosts Neuroplasticity Sassy Science: Your brain is a flexible powerhouse, and microlearning keeps […]
Courageous and Kind Conversation Model
Being straightforward with kindness is a form of thoughtfulness; being unclear only clouds connection. Welcome to the LeadershipHQ Courageous and Kind Conversation Model. This model integrates principles of courage and kindness into leadership communication, aiming to foster empathy while encouraging boldness. It promotes open dialogue, tough conversations, and balancing empathy with assertiveness. Want to know […]
Are you a Giver, Taker or Matcher?
Are you a Giver, Taker or Matcher? After months of reaching out to Sarah, the HR manager, we had pretty much given up. Our emails, calls, and requests were met with silence. I’d been genuinely interested in connecting, thinking we could support each other’s work, but it was clear she had no interest in responding. […]
Being a Super Leader
In a world that never stops spinning, leadership today isn’t just about having a brain and a plan. Nope, to be a super leader, you need character, love, wisdom, and the guts to serve. This isn’t some snooze-fest about sitting at the top; it’s about leading with a fierce heart, a sharp mind, and a […]
10 Common Regrets of Leaders: Lessons on What Really Matters
10 Common Regrets of Leaders: Lessons on What Really Matters Alright, let’s get real: leadership isn’t all smooth sailing and standing ovations. It’s a messy, unpredictable rollercoaster with its fair share of facepalm moments and wake-up calls. Every great leader has a highlight reel of successes, but behind the scenes, there are also those ‘I […]
Why HR Needs to Learn Leadership
During COVID, I posted about my love/hate relationship with Human Resources. I love the HR space but dislike how HR leaders and professionals are perceived. Early in my HR career, I felt like I was seen as the police of an organisation, which we are not! I felt COVID changed our brand; we are now […]
How to Artfully Deal with an Office Backstabber!
Have you ever had to deal with a backstabber? A white-anter? A gossiper? We all have, haven’t we? Dealing with an office backstabber can be challenging, but approaching the situation with poise and strategy (with kindness and courage) can help you navigate it effectively. Here are some artful ways to handle an office backstabber…: 1. […]
What Great Leaders Say!
Want to be a Great Leader? Great Communicator? Inspire Others? Great leaders often communicate in ways that inspire, motivate, and empower others. Here are some things that great leaders commonly say: “I believe in you.” Trust and confidence in others can motivate them to perform at their best. “How can I help?” Offering support and […]
The 2 C’s – Curiosity and Compassion
Yesterday I went for my morning walk to feed the ducks. There is a lovely 94 year old man I see often feeding them as well. I walked him home as he wasn’t feeling well. His name is Chris and loved hearing about his story…his life. I was so curious that I didn’t want the […]